Shipping policy

Shipping Policy

Thank you for shopping with Qantara Store. We are committed to delivering your orders quickly and efficiently throughout the United Arab Emirates.

Free Shipping

We are pleased to offer FREE shipping on all orders within the UAE. No minimum purchase is required unless otherwise stated during promotional campaigns.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Once your order has been processed, delivery usually takes 2–5 business days depending on your location within the UAE.

Please note that delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, or high order volumes.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information, where available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Qantara Store is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

Delivery Issues

If your order has not arrived within the estimated delivery period, please contact us and we will work with the shipping carrier to assist in resolving the issue.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible with your order number and supporting information. We will review each case and provide assistance where appropriate.

If you have any questions regarding shipping or delivery, please contact us at:

Email: qantarastore03@gmail.com

Thank you for choosing Qantara Store.